@conference{aufsatz86768,
    affiliation = {Betriebswirtschaftslehre, insb. Industrielles Management},
    title = {Game Theoretic Analysis of State Interventions to Reduce Customer Returns in E-Commerce},
    journal = {Lecture Notes in Computer Science, ICCL 2020},
    keywords = {Reverse logistics, Customer returns, State interventions},
    pages = {666--681},
    publisher = {Springer},
    location = {Cham},
    isbn = {978-3-030-59746-7},
    year = {2020},
    peerreview = {Ja},
    openaccess = {Nein},
    volume = {12433},
    author = {Beranek, M.},
    editor = {Lalla-Ruiz, E. and Mes, M. and Voß, S.}
}