@bookedition{herausgeberschaft1348,
    affiliation = {Wirtschaftsinformatik, insb. Informationssysteme in Industrie und Handel},
    title = {Customer & Supplier Relationship Management},
    year = {2008},
    pages = {128},
    location = {Heidelberg},
    publisher = {dpunkt},
    series = {HMD Praxis der Wirtschaftsinformatik},
    number = {Heft 259 Februar 2008},
    isbn = {978-3-89864-507-2},
    url = {http://},
    edition = {keiner},
    editor = {Array}
}